Privacy Policy

Welcome to use our products and services! We are fully aware of the importance of personal information to you, and your trust is very important to us. We will provide full protection for the security of your personal information in accordance with legal requirements and industry best practices. To this end, (or "we") has developed this Privacy Policy to help you fully understand how we collect, use, share, store and protect your personal information when you use products and services. You can also learn how to manage your personal information.


Before using our products and services, you must carefully read and understand this policy, especially the clauses marked in bold/bold underline to ensure that you fully understand and agree before using them. We have tried to explain the professional terms used in this policy in simple and understandable language.




I. Confirmation and Acceptance of the Terms of Service


The ownership and operation rights of all electronic services provided by belong to The services provided by this website will be strictly implemented in accordance with the published service terms and operating rules. By confirming all service terms and completing the registration process, this agreement will be established between you and and will take effect as a legal agreement between the two parties, making you an official user of this website.

The clauses in this agreement that are prominently marked in bold font should be given special attention. By clicking the "Agree" button, you are deemed to fully accept this agreement. Before clicking, please confirm that you have fully read and understood all the contents of this agreement. has the right to occasionally modify the terms of this agreement and related rules in accordance with changes in national laws and regulations and the needs of website operations. The updated content will take effect once it is published on the website in any form, replacing the previous related content. You should pay attention to the changes in website announcements, prompts, agreements, rules, and other related content. You understand and acknowledge that if you do not agree to the updated content, you should immediately stop using this website. If you continue to use this website, you will be deemed to have known the changed content and agreed to accept it.

II. Service Notes


This website uses its own operating system to provide users with services such as purchasing goods through the international Internet. To use this website, you must:

(1) Provide your own Internet devices, including personal mobile phones, tablet computers, modems, routers, etc.;

(2) Bear the personal Internet-related expenses such as telephone charges, network fees, etc.;

(3) Choose a software version that matches your installed terminal device, including but not limited to multiple application versions released by, such as iOS, Android, Windows, etc.

Considering the importance of network services provided by this website, you acknowledge and agree that:

(1) The registration information provided is true, accurate, complete, and legal. If there is any change to the registration information, it should be updated in a timely manner;

(2) If the registration information provided by you is illegal, untrue, inaccurate, or incomplete, you will be responsible for the corresponding responsibilities and consequences arising therefrom, and reserves the right to terminate your use of all services provided by this website.

III. Protection and Authorization of User's Personal Information


You fully understand and agree that:

(1) You will receive order information, promotional activities, and other content sent by email, SMS, phone and other forms to users and recipients who have registered or shopped on this website;

(2) In order to cooperate with administrative and judicial authorities to perform their duties, has the right to provide relevant information stored during your use of this website to the above-mentioned administrative and judicial organs within the legal scope, including but not limited to your registration information, or use of relevant information for evidence preservation, including but not limited to notarization and witnessing;

(3) legally guarantees your right to information and choice during the installation or use process. During your use of the website service, services related to the functions of your device will ask for your consent in advance. Once you confirm, has the right to activate necessary auxiliary functions such as geolocation, access to the address book, use of the camera, and activation of recording;

(4) has the right to decide, within the scope of the law, the longest storage period for individual users' data on this website's services, the storage period of user logs, and the maximum storage space allocated on the server for them based on actual situations.

You acknowledge and agree that, in order to facilitate your use of relevant services on this website, this website will store your necessary information used during the process, including but not limited to your real name, gender, date of birth, delivery address, contact information, address book, album, calendar, and location information. Except for circumstances prescribed by laws and regulations, will not disclose your personal information to third parties without your permission. adopts professional encryption storage and transmission methods and implements reasonable measures to ensure the security of users' personal information.

You acknowledge and confirm that you need to provide true identity information during the registration or use of this website. will conduct real identity information authentication based on your mobile phone number in accordance with national laws and regulations. If the information you provide is not true or complete, you will not be able to use this website or be restricted during use. You will bear any adverse consequences arising therefrom.

When you use a specific service on this website, there may be separate agreements, relevant business rules, etc. (referred to collectively as "Separate Agreement"). Please read and agree to the relevant Separate Agreement before using the specific service. Your use of the above-mentioned specific service will be deemed as your agreement to accept the Separate Agreement.

IV. Orders


When placing an order on this website, you should have the legal and behavioral capacity to purchase the relevant products. If you are under 18 years old, you must register and use this website under the supervision of your guardian. By placing an order, you are deemed to meet the above conditions and are responsible for the authenticity of all the information you provide in the order.

When placing an order, please carefully confirm the name, price, quantity, model, specification, size, contact address, phone number, recipient, and other information of the purchased goods. If the recipient is different from you, the recipient's actions and statements will be deemed as your actions and statements, and you should bear joint and several liability for the legal consequences of the recipient's actions and statements.

You understand and agree that the product information and price displayed by the seller on this website are only invitations for offers. When you place an order, you need to fill in the desired quantity, the price and payment method, the recipient, contact information, delivery address (place of performance), method of performance, etc. The order information generated by the system is computer-generated data based on the information you filled in, and is only a contract offer you sent to the seller. After the seller receives your order information and sends the goods you ordered from the warehouse directly to you (marked by the goods leaving the warehouse), a contract will be established between you and the seller regarding the goods that have been sent to you directly. If you order multiple items in one order and the seller only sends you some of them, a contract will only be established between you and the seller for the goods that have been sent directly to you. A contract will only be established for the other goods in your order after the seller sends them directly to you. For digital products such as e-books, digital music, and online mobile recharges, a contract will be established after you place an order and pay for the goods. When you, as a consumer, place an order and pay for the goods needed for your daily life, a contract will be established between you and the seller for the part of the order that has been paid.

Despite the seller's best efforts, due to market changes and various factors that are difficult to control through reasonable commercial efforts, this website cannot avoid situations such as product shortages and pricing errors in the order information you submit. If the goods you purchased have the above-mentioned situations, you have the right to cancel the order, and the seller also has the right to cancel the order. If you have already made a payment, a refund will be processed for you.

V. Delivery and Delivery


The goods you purchased on this website will be delivered to the delivery address you specified on this website. The delivery time listed in the order information is a reference time. The calculation of the reference time is based on the inventory status, normal processing time, and estimated delivery time and location. You should clearly and accurately provide your delivery information, including the delivery address, contact person, and contact information. You acknowledge and confirm that the goods you purchase should only be received by the contact person you specified after identity verification. You will bear any losses caused by changes to your contact person or related delivery information.

This website cannot be held responsible for delayed or undeliverable orders due to the following reasons:

(1) The customer provides incorrect information and an incomplete address;

(2) No one is available to sign for or refuse delivery, resulting in the cost of the repeat delivery and related consequences.

(3) Force majeure, such as natural disasters and inclement weather, government and judicial actions, decisions, or orders, unforeseen traffic accidents, strikes, changes in regulations and policies, violent crimes such as terrorism, robbery, and looting, unexpected wars, etc.

The goods you purchased on this website will be delivered by a third-party delivery company (including EMS, DHL, etc., hereinafter referred to as the "delivery company") to you. The sign-off time recorded in the system or documents will be deemed as the delivery time; for goods delivered by online transmission, the time the seller sends the system designated by you will be deemed as the delivery time; for services you purchased, the time stated in the generated electronic or physical vouchers will be deemed as the delivery time.

VI. Ownership and Intellectual Property Rights


Once you accept this agreement, you grant and its affiliated companies an irrevocable, exclusive license to use your copyrighted information content (including but not limited to customer reviews, customer consultations, and various topic articles) in any form provided, uploaded, created or published on this website, worldwide, until the protection period is terminated, including but not limited to reproduction rights, distribution rights, rental rights, exhibition rights, performance rights, screening rights, broadcasting rights, information network dissemination rights, filming rights, adaptation rights, translation rights, compilation rights, and other rights that can be licensed for use by the copyright owner. and its affiliated companies have the right to the related legitimate rights and interests, including the right to sue and prosecute third-party infringements. You agree that and its affiliated companies have the right to store, use, copy, revise, edit, publish, display, translate, distribute, promote, publishing, information network dissemination of the above information, and have the right to adapt and produce derivative works, and include the above information in other works in known or future forms, media, or technologies.

You should ensure that all types of information content published on the website under the first paragraph of Article 9 do not involve infringement of the third-party portrait rights, privacy rights, intellectual property rights, or other legitimate rights and interests. Otherwise, has the right to take measures including but not limited to deletion, disconnection links, etc.

This agreement has constituted a written agreement for license use of copyright property rights and other rights provided by the Copyright Act of the Malaysia and related laws and regulations for any copyright protected works content you posted on this website, whether such content was created before or after the conclusion of this agreement.

The information and materials (such as text, charts, logos, button icons, images, sound file fragments, digital downloads, data editing, and software) published on this website are or its content provider's property and are protected by copyright laws of the Malaysia and international conventions. The compilation of all contents on this website is the exclusive property of and is protected by the copyright laws of the Malaysia and international conventions. All software on this website is the property of, its affiliated companies, or its software vendors and is protected by the copyright laws of the Malaysia and international conventions.

You agree and fully understand the terms of this agreement and promise not to publish or authorize any other entity to use the information published on this website in any form (including but not limited to use on various websites and media).

Without's explicit written consent, except for mandatory legal provisions, no unit or individual may illegally fully or partially copy, reprint, quote, link, capture, or in any other form use the information content of this website, otherwise has the right to pursue its legal responsibility.

VII. User Conduct Code


You agree to strictly comply with laws, regulations, and rules, and fulfill the following obligations:

(1) You shall not produce, transmit or publish illegal information and materials, including, but not limited to, those that oppose the basic principles established in the Constitution, incite resistance or undermine the implementation of the Constitution and laws and regulations, and subvert the state power or unity of the country, incite the overthrow of socialist systems, harm the national honor and interests, distort, defame, and desecrate heroes and martyrs' deeds and spirits, and infringe upon their names, portraits, reputations and honors, propagate or incite terrorism, extremism and activities, incite national hatred, discrimination, and undermine national unity, disrupt the state religious policies, propagate cults and feudal superstitions, spread rumors, disturb economic and social orders, disseminate obscene, pornographic, violent or instigate criminal behavior, insult or defame others, infringe upon their reputations, privacy, and other legitimate rights and interests; and engage in other activities prohibited by laws and administrative regulations.

(2) You shall prevent and resist the production, copying, and release of unhealthy information and materials, including, but not limited to, those with titles that are seriously exaggerated, content that seriously deviates from the title, inappropriate commentaries on natural disasters, major accidents, and other disasters, incitements to crowd discrimination, regional discrimination, vulgar, kitsch, and pandering content, violations of social morality, infringement of minors' legitimate rights and interests, and other contents that have a negative impact on the online ecology.


This agreement is established based on the relevant laws and regulations of the country, and you agree to strictly comply with the following obligations:

(1) When transmitting information and materials from Malaysia to overseas, you must comply with Malaysian laws and regulations;

(2) You shall not use this website to engage in illegal and criminal activities such as money laundering, stealing commercial secrets, and stealing personal information;

(3) You shall not interfere with the normal operation of this website or intrude into this website and the national computer information system;

(4) You shall not transmit or publish any information and materials that are illegal, criminal, harassing, libelous, abusive, threatening, harmful, vulgar, uncivilized, or other prohibited behaviors according to this agreement and platform rules;

(5) You shall not incite others to engage in illegal and prohibited behaviors according to this agreement and platform rules;

(6) You shall not use the registered account on this website for profit-making activities;

(7) You shall not publish any content that infringes on others' personal information, copyrights, trademarks, and other intellectual property or legitimate rights and interests.


You shall bear legal responsibility for your statements and actions online. If you spread and disseminate reactionary, pornographic, or other information that violates national laws and regulations on this website, the system records of this website may serve as evidence of your violations of the law.


VIII. Legal Jurisdiction and Others


The establishment, execution, interpretation and resolution of disputes of this agreement shall be governed by the laws of Malaysia. If any disputes arise from the content or performance of this agreement, both parties shall make every effort to resolve them through friendly negotiations.

Other rights not explicitly authorized under this agreement are still reserved by You need to obtain written permission from before exercising these rights. The failure of to exercise any of these rights does not constitute a waiver of that right.

If any provision of this agreement is deemed void, invalid, or unenforceable for any reason, that provision shall be deemed divisible and shall not affect the validity and enforceability of any other provisions.

IX. Website Usage Guidelines


Regarding the acquisition and updates of mobile client software:

(1) You can obtain mobile client software directly from the website, or from third parties authorized by If you obtain software from unauthorized third parties or installation programs with the same name as the mobile client software, cannot guarantee that the software will function properly, and shall not be held responsible for any losses caused by this.

(2) In order to improve user experience and improve service content, will continue to develop new services and provide software updates for you from time to time. After the new version is released, the old version of the software may no longer be usable, and does not guarantee continued availability of old version software or customer service support. Please check and download the latest version at any time.


Unless permitted by law or with the written permission of, you shall not engage in the following activities during your use of the website:

(1) Delete copyright information from the website and its copies;

(2) Reverse engineer, disassemble or decompile the website, or attempt to discover the source code of the website in any other way;

(3) Interfere with the website and its components, modules or data on your own or authorize others or third-party software to do so.

(4) Use, rent, lend, copy, modify, link, reproduce, compile, publish, create mirror sites or otherwise use's content with intellectual property rights;

(5) Copy, modify, add, delete, attach, or create any derivative works of the data released into any terminal memory during the operation of the website or the interaction data between the client and server during the operation of the website, as well as system data necessary for the operation of the website, including but not limited to accessing the website and relevant systems via plugins, add-ons, or third-party tools/services not authorized by;

(6) Modify or forge the instructions or data during the operation of the website, add, delete or change the function or operation effect of the website, or operate or disseminate software or methods used for the above purposes, whether for commercial purposes or not;

(7) Log in or use the website and services through third-party software, plugins, add-ons, or systems that are not developed or authorized by, or produce, distribute, and disseminate such tools.


X. Breach of Contract Liability


If discovers or receives reports or complaints that you have violated the provisions of this agreement or engaged in any malicious behavior, has the right to delete or block the relevant content at any time without prior notice. Depending on the severity of the behavior, may impose penalties such as warnings, restrictions, or bans on the use of some or all functions, account blocking, or cancellation, and publicly announce the results of its actions. has the right to take appropriate legal action based on reasonable judgment against behaviors that violate relevant laws and regulations or the provisions of this agreement, and to report relevant information to the relevant authorities in accordance with laws and regulations. You shall bear all legal responsibilities arising therefrom.


You understand and agree that you shall be solely responsible for any claims, demands, or losses brought by a third party due to your violation of the provisions of this agreement or relevant service terms. If suffers losses as a result, you shall also compensate for them.


Unless otherwise expressly stated in writing, does not make any form of express or implied statement or warranty (except as otherwise provided by relevant federal laws and regulations in Malaysia) regarding the operation of this website, the information, content, materials, products (including software) or services contained on this website.


This privacy policy mainly explains to you:


【How we collect and use your personal information】 provides you with convenient e-commerce transaction platform services. In order to provide services, we mainly collect, use, share, store your personal information based on the following needs:

Users have the right to request information/access, modify, or delete their personal data (in accordance with Malaysia).

Membership registration: We provide basic membership services for you through the platform account. Although you can anonymously browse product information when you visit our website or client, you need to register as a platform member to place orders and enjoy other member services.

Display and convenient search of goods/services: In order to save your time searching for goods, and improve your online shopping efficiency, we will use our technology to show you products/services that are more suitable for your needs, including predicting your interest preferences and recommending products/services you may need based on your collection, shopping cart, and purchase records ("Guess You Like"). In addition to text search, we also provide voice input and real-life photography search methods for you to choose from as needed.

Ordering and transaction performance: You need to provide the recipient's name, delivery address, and contact information so that we can help you complete the transaction smoothly and ensure your transaction security.

Customer service and dispute resolution: When providing customer service or dispute resolution services for you, we need to collect and process your necessary information for identity verification, reply to you, and review the service quality of our service personnel.

Commenting, sharing, and other information releases: You can choose to use the commenting, Q&A, community sharing, live broadcast, and other information release functions to share your shopping experience with other users.

Security safeguards: In order to protect the security of your account and transactions, we need to collect and process your device information and log information. We will also use it to prevent all types of illegal use or infringement of the legitimate rights and interests of other parties.

Other additional features: In order to improve your shopping experience, we also provide you with many additional features. For example, using your location to provide you with nearby products/services and discounts. You can choose to use or turn off them as needed.


For your personal information mentioned above, most of it is voluntarily provided by you, and some is obtained by us through Cookies, SDKs, and similar technologies when you use our products or services. There are also some that are indirectly obtained from third parties.


We hope you can understand that we cannot provide all of the above services to you alone. In many cases, we also need to work with our affiliated companies and other service providers to provide these services to you. Therefore, to meet the necessary needs for providing you with the above services, we need to share or entrust your personal information to our affiliated companies, suppliers, partners, and other third parties. We will take necessary technical and management measures to protect your personal information security as much as possible.


In addition, we will also provide your personal information to sellers or other trading objects with whom you trade according to your choices, so that they can provide you with the goods or services you have selected.




【How you manage your information】

You can manage your personal information in various ways, such as deleting products in the shopping cart, updating your personal information, and canceling your account. If you encounter problems while managing your personal information, you can also contact us through the contact information below, and we will reply to your request within 15 days. However, please understand that we may not be able to fully satisfy your request due to legal obligations or the necessity of providing services.


【Protection of minors' personal information】


We have always attached great importance to and are committed to protecting the personal information of minors. If you are a minor, we suggest that you read this policy together with your parents or other guardians. If you are a child under 12 years old, before using our services, you and your parents or other guardians should carefully read our specially formulated "Rules for the Protection of Children's Personal Information". After ensuring that your parents or other guardians have agreed to the "Rules for the Protection of Children's Personal Information", you can use our services under the guidance of your parents or other guardians to ensure your safety when using our services and conducting transactions.


【Scope of application of this policy】

Please note that this policy applies to all products and services provided to you by service providers in the form of website, client, mini program, and new forms that emerge with technological development. If's products or services are used in our or affiliated companies' products or services but are not set up with an independent privacy policy, this policy also applies to that part of the product or service. If we or our affiliated companies have a separate privacy policy for the products or services provided to you, the corresponding privacy policy applies to the corresponding product or service.


【Contact Us】


If you have any questions, opinions, or suggestions about this policy, or if you encounter any problems in managing your personal information, you can contact us through various feedback channels provided by us:


For personal information-related inquiries and complaints, you can contact us through customer service and various contact methods provided by


If you have any questions, opinions, or suggestions about the content of this policy, you can contact our personal information protection person in charge through email: Our office address is: 23, Jalan Tokong Batu 11600 Georgetown Pulau Pinang.


If you discover that your personal information may have been leaked, you can directly report it through